Loyalty points:
Welcome to the Loyalty Points System where this allows us to say a big thank you for choosing our products and helping us spread that Stitch-n-Create joy and love.
- Every dollar spent in this store will earn you points that can be redeemed on future purchases.
- You must have an account and be logged in to earn and redeem points.
- Accounts can be created during checkout.
- Points are earned when order is complete.
- You can view your points balance on the “My Account” page.
- $1 spent = 1 point
- 10 points = $1 discount on a future purchase.
- Points are valid for 6 months.
- Points can not be redeemed for cash or be transferred.
- Points can not be redeemed on sale items.
Custom made items:
- For all custom made items we will email the design to you for approval within two business days. If you don’t see the email in your inbox, please check your spam/junk folder before contacting us.
- Items will be made as per the approved design so please check all the details and spelling. We will not be responsible if you missed something and approved it.
- Colours may vary slightly between the email and the final product as there will always be slight differences in colour reproduction between devices.
- We can not accept any returns on custom made items.
- We endeavour to ship items within 3 business days after approval has been received.